System Support

Remote Support

Remote Support
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If you are interested in a Remote Session, you must place a service call. Once the Support Technician is in contact with you, please press on the Remote Button in order to access the session’s webpage.

*This service is ONLY available for customers under contract with WJS Enterprises, Inc.

Phone System Support
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504.837.5666

New Orleans Region

225.752.0957

Baton Rouge Region

Please note that a WJS Equipment ID # is required for any assistance from System Support. If you do not have a WJS Account, you must speak to our Service Dispatch for assiatance. All other current customers may proceed.  Thank you

We have  recently compiled a number of “How To Videos” to assist our customers. Please click the “HELP” button above, in order to browse through our helpful video collection.

.Email System Support
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1 + 3 = ?

Network Survey

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Simply click on the FOLDER above to download our Site/Network Survey. The survey is a fillable form, so just type directly into the open text fields. Once completed, you can send it back to WJS by emailing to: service@wjsenterprises.com or faxing to: (504) 733-8911.